Terms of Service

Blemnon Ltd ("Blemnon", "we", "our", "us") is a company registered in England and Wales. We operate the website blemnon.co.uk and sell products directly to consumers.

Our registered address is 7 Coronation Road, London, NW10 7PQ, United Kingdom. For any enquiries, you can reach us at help@blemnon.co.uk.

By accessing or using our website, creating an account, or placing an order, you confirm that you:

• Are at least 18 years of age, or have the consent of a parent or guardian.
• Have read, understood, and agree to be bound by these Terms of Service.
• Agree to our Privacy Policy regarding the collection and use of your personal data.
• Are not accessing our site from a jurisdiction where doing so would be unlawful.

If you do not agree to these terms, you must not use our website or services.

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site. You must not:

• Use the site in any way that is fraudulent, harmful, or deceptive.
• Attempt to gain unauthorised access to our systems or other user accounts.
• Transmit any unsolicited advertising or spam, or harvest user data without consent.
• Use automated tools (bots, scrapers) to extract content or data from our site without written permission.
• Upload or transmit any malicious code, viruses, or harmful software.
• Reproduce, duplicate, or resell any part of our website or its content for commercial purposes.

When you place an order on our website, you are making an offer to purchase the selected products. A legally binding contract is only formed when we send you an order confirmation email.

We reserve the right to refuse or cancel any order at our discretion, including where:

• A product is out of stock or has been incorrectly priced due to a technical error.
• We suspect fraudulent activity or a breach of these terms.
• Payment authorisation fails or is declined.
• We are unable to deliver to your location.

If we cancel your order, you will receive a full refund within 5–10 business days via your original payment method.

All prices displayed on our website are in British Pounds Sterling (GBP) and are inclusive of applicable VAT unless otherwise stated.

We reserve the right to adjust prices at any time. Promotional prices are only valid for the stated period. All transactions are subject to our fraud prevention checks.

We aim to dispatch all orders within 1–3 business days of receiving payment. Estimated delivery times are as follows:

Delivery timeframes are estimates and not guarantees. We are not liable for delays caused by carriers, customs, or circumstances beyond our control. Risk of loss passes to you upon delivery.

As a UK consumer, you have the right to cancel your order and return most items within 14 days of receiving them under the Consumer Contracts Regulations 2013.

Certain items are non-returnable, including personalised or custom-made products, perishable goods, and items that have been unsealed for hygiene reasons. Faulty or damaged items will be replaced or fully refunded at no cost to you.

All content on this website — including but not limited to text, product descriptions, images, graphics, logos, icons, and software — is the exclusive property of Blemnon Ltd or its licensors and is protected by UK and international copyright, trademark, and intellectual property laws.

You may not:

• Reproduce, copy, modify, or distribute any of our content without prior written consent.
• Use our trademarks, brand name, or logos without explicit written authorisation.
• Create derivative works based on our website or its content for commercial purposes.

Personal, non-commercial use of the site is permitted, provided you do not remove any copyright or proprietary notices.

To the fullest extent permitted by law, Blemnon Ltd shall not be liable for:

• Any indirect, incidental, special, or consequential losses arising from your use of our website or products.
• Loss of profits, data, revenue, goodwill, or business opportunities.
• Delays or failures in delivery caused by third-party carriers, customs, or force majeure events.
• Inaccuracies in product descriptions, though we take all reasonable steps to ensure accuracy.
• Damage to your device caused by malware or viruses obtained via third-party links on our site.

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under applicable UK law.

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer resident in another part of the UK (Scotland or Northern Ireland) or in the EU, you may also be entitled to rely on mandatory consumer protection laws in your country of residence.

We are committed to resolving disputes amicably. If you have a complaint, please contact us first at help@blemnon.co.uk and we will endeavour to find a fair resolution.

We reserve the right to update or modify these Terms of Service at any time. Changes take effect immediately upon posting to this page.

When we make significant changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered customers by email. Continued use of our website following any changes constitutes your acceptance of the revised terms.

We encourage you to review these terms periodically to stay informed of any updates.

If you have any questions, concerns, or complaints about these Terms of Service, please reach out to us through any of the following:

• Email: help@blemnon.co.uk
• Post: Legal, Blemnon Ltd, 7 Coronation Road, London, NW10 7PQ, UK